Your AI engages clients between instructions to drive revenue across every service line.
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The disconnection slows collaboration, increases risk, and weakens client relationships
Lawyers, paralegals, admin teams, and partners rely on emails, shared drives, paper files, and outdated systems. When information is scattered, mistakes and delays grow.
Clients wait for updates. Internal teams chase replies. Case progression stalls. Every delay affects confidence and increases risk.
With complex cases, deadlines, and rising expectations, legal teams need clearer communication and easier access to knowledge. Without support, burnout increases.
Engage powers your customer relationships, then does the work.
Connect everyone. Power relationships. Driven by AI. Clients, fee earners and support teams share one branded app, so every matter leads to the next instruction.
Client engagement for client services, case management, operations, client experience and advisory teams
Case and matter updates
Send clients real-time notifications, document requests, and important updates without relying on long email chains.
Mobile access to information
Clients can view documents, track progress, see next steps, and manage communication in one secure place.
Secure chat with your legal team
Offer guided, role-based messaging for quick clarification and reduced admin strain.
Education and guidance
Provide accessible content about processes, timelines, risks, rights, and common questions related to their case type.
Feedback after each matter
Capture insight after key milestones, meetings and case stages to improve service.
Client groups
Create groups for corporate clients, member networks, practice cohorts or post-matter engagement to deepen relationships.
See how law firms use Engage
Take your people with you.
Mobile workplace hub
Give teams a single home for updates, policies, training, and support across offices, practice groups, and remote teams.
Practice and case groups
Create groups for departments, case teams, specialisms, and cross-functional projects to share information quickly.
Training and micro-learning
Provide short modules on legal updates, compliance, client handling, risk management and firm-wide standards.
Sentiment and insight
Engagement patterns show where teams need support.
Recognition and culture
Celebrate wins, promotions, successful cases, and client praise to strengthen firm culture.
Targeted updates
Send updates by practice area, office, seniority or case type, with Your AI suggesting the best time to send.
Frequently asked questions
Do we need to run both colleague and customer apps?
No. You can run colleagues and customers in one branded app with strict audience controls, or start with one and add the other later.
How does Engage support client communication and document sharing?
Engage gives your firm a branded client app where you share updates, documents, case progress and messages without relying on email. Clients always see the latest version of each document, and you decide who sees what.
How does Engage help reduce email dependence across the firm?
Engage centralises communication through targeted messaging, notifications, chat, and content feeds. By moving updates, documents, and client interactions into one secure platform, firms cut down on email volume, improve response times, and reduce the risk of sensitive information being shared through unsecured channels.