Richard Hogg,
Group CEO, Ardonagh Group
“Engage gave us a single front door to the business. Whether someone’s in an office, on the road, or in a branch, they feel equally connected — and we can prove it.”
The problem IT teams face
IT carries the responsibility for keeping everything secure, reliable, and consistent. Yet many teams deal with:
Too many apps, too little control
Employees jump between tools, lose logins, or never adopt what you deploy.
Fragmented identity and access
Multiple systems with different rules lead to confusion and poor security hygiene.
Ever-rising support tickets
Password resets. Permissions. Lost documents. IT becomes a help desk instead of a strategic partner.
What you can achieve
with Engage
One secure
front door
Connect all your tools and systems through a single branded app with simple, instant access.
Higher adoption
across organisations
Frontline and deskless teams finally get a place where everything lives. Usage of existing tools rises without extra lift from IT.
Fewer support
tickets
SSO, automated provisioning and Appi AI reduce login issues and routine questions.
Anna-Maria Tsili
Head of HR & Talent at itsu
How Engage Helped itsu Reach Its Deskless Workforce
"The ability to segment communication has been a complete game-changer. Everyone sees information that’s genuinely relevant to them, making updates feel more personalised and far more effective."
Challenge
With only around 110 of its 1,300 employees working at desks, its internal comms team needed a better way to reach everyone else.
Solution
Working with Engage, itsu launched its’us, a mobile-first app designed to reflect itsu’s brand, values and vibrant culture.
Claire Leake
Chief People Officer at National Care Group Limited
National Care Group: Transforming Engagement with Engage
“Engage has transformed how we reach our frontline teams. Being able to communicate in real time has played a huge role in reducing turnover from 41% to under 24%.”
Challenge
NCG faced significant challenges in communication and colleague retention. An annual turnover rate of 31.5% created instability within the workforce, making it difficult to provide consistent, high-quality care.
Solution
Engage brought all communication into one accessible platform, giving colleagues a central place to receive updates, view policies, and share feedback instantly. By connecting teams across hundreds of locations, the app has created a more inclusive, efficient and responsive way of working.
Chris Boyle
Head of AfterAthena and Employment at Napthens
North West based law firm Napthens launches community app with Engage
“Engage strengthens our relationships and positions us as trusted advisers. By keeping clients informed with the latest legal updates and documents, we’ve achieved a retention rate of around 96%.”
Challenge
AfterAthena needed to move beyond traditional, transactional communication. Clients lacked a single place to access documents or updates, and email processes slowed everything down. They wanted a modern way to build a stronger client community and improve access to essential information.
Solution
AfterAthena launched a single platform that brings their client community together. Clients can access documents, updates and guidance in one place, with integrated systems and real-time messaging making communication smoother and more connected.
Simplify access with a single app
Give employees clear, direct access to every tool they need without juggling logins.
SSO for all systems
One branded hub for HR, IT and operations
Role and location-based access rules
Take control of your
tech landscape
Reduce shadow IT and guide everyone toward approved tools and processes.
User permissions linked to your identity provider
Clear access paths that cut out risky workarounds
Consistent communication channels you fully control
Reduce support load
Automate everyday tasks and remove barriers that slow the organisation down.
Automated provisioning and deactivation
Self-service access to documents and forms
AI-powered answers for routine questions
Features built
for IT
Targeted
Broadcasts
Segment by department, region, or role to send tailored updates.
Push Notifications & Mandatory Reads
Ensure time-sensitive messages land and are acknowledged.
AI Ghostwriting & Best-Time Delivery
Appi AI polishes tone, localises language, and finds the best send window.
Surveys & Sentiment Tracking
Capture employee voice in seconds with instant analytics.
News Feed &
Chat
Mix top-down updates with community-led conversation in one app.
Recognition &
Kudos
Celebrate wins, reinforce values, and build a culture of appreciation.
Events
& Campaigns
Promote launches, initiatives, and leadership updates with RSVP and reminders.
Analytics &
Reporting
Prove impact with data youcan share with HR, IT, andthe C-suite.
Enterprise security you can trust
Built for enterprise. Certified for peace of mind.
ISO 27001 certified
GDPR & CCPA compliant
Data encrypted at rest and in transit
UK/EU data residency options
SSO, SCIM provisioning, audit logs, & role-based access
Frequently asked questions
How does Engage simplify our digital estate?
Engage acts as a secure digital front door, consolidating communication, tools, and workflows into one mobile-first platform. By surfacing data and actions from existing systems, IT teams can reduce reliance on multiple point solutions and improve overall adoption.
Can Engage integrate with our existing systems and identity management tools?
Absolutely. Engage supports SSO, SCIM user provisioning, API integrations, LDAP, and SFTP. This allows seamless connectivity with HR systems, CRM platforms, service tools, payroll, learning systems, and more — without disrupting existing architecture.
How does Engage support IT governance and security?
Engage is built with enterprise-grade security including ISO 27001 certification, GDPR compliance, encrypted data flows, and strict role-based access controls. Audit trails, permissioning, and authentication management ensure strong governance and controlled access across all audiences.
Is Engage scalable for large or distributed organisations?
Yes. Engage is designed for multi-site, multi-brand, and global organisations. With role-based personalisation, Spaces, and automated provisioning, IT teams can deploy the platform at scale while maintaining consistency and high performance.
How much ongoing IT involvement is required to maintain Engage?
After initial setup, Engage requires minimal IT overhead. Automated provisioning keeps user data in sync, updates are deployed centrally, and business teams can manage content through an intuitive CMS. IT retains control of core integrations, governance, and access.
How does Engage support mobile security and BYOD environments?
Engage is optimised for both corporate and personal devices, using secure authentication, encrypted data, and strict permissioning. IT can enforce access controls without needing device-level management, ensuring a compliant and secure BYOD experience.