lifecycle design

Employee lifecycle journeys that build loyalty

Support colleagues with a clear, connected experience from their first day to their next step. Engage unifies onboarding, development, recognition, communication, and offboarding in one mobile first platform so every stage feels consistent and organised.

What you can achieve

with Engage

90%

Monthly Engagement

Ardonagh Group sees sustained adoption across 11k staff and 250 sites.

100%

Frontline adoption in 3 weeks

TrustFord moved from one-way broadcasts to an active colleague community.

+21%

Productivity

Customers report results against Gallup benchmarks when engagement improves.

Used by the world's leading companies

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The Engage Way: Employee Lifecycles That Stay Connected

The employee lifecycle breaks down when each stage lives in its own system. Onboarding sits in one place, performance in another, communication in email, and development in a learning tool. Engage brings everything together in one space colleagues can rely on. Appi AI supports timing, sentiment, and guidance so each stage moves forward without friction.

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Create a consistent start for every colleague

Give new starters one place for tasks, training, documents, and introductions so they feel ready and confident.

Guide development with clarity


Support growth with personalised content, goals, feedback, and recognition that stay connected to daily work.

Reach every colleague across locations

Mobile first access keeps frontline and deskless teams included at every step of their lifecycle.

Spot engagement and sentiment trends

Appi AI highlights patterns across teams and stages so leaders can act before issues grow.

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Anna-Maria Tsili

Head of HR & Talent at itsu

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How Engage Helped itsu Reach Its Deskless Workforce

"The ability to segment communication has been a complete game-changer. Everyone sees information that’s genuinely relevant to them, making updates feel more personalised and far more effective."

Challenge

With only around 110 of its 1,300 employees working at desks, its internal comms team needed a better way to reach everyone else.

Solution

Working with Engage, itsu launched its’us, a mobile-first app designed to reflect itsu’s brand, values and vibrant culture.

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Claire Leake

Chief People Officer at National Care Group Limited

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National Care Group: Transforming Engagement with Engage

“Engage has transformed how we reach our frontline teams. Being able to communicate in real time has played a huge role in reducing turnover from 41% to under 24%.”

Challenge

NCG faced significant challenges in communication and colleague retention. An annual turnover rate of 31.5% created instability within the workforce, making it difficult to provide consistent, high-quality care.

Solution

Engage brought all communication into one accessible platform, giving colleagues a central place to receive updates, view policies, and share feedback instantly. By connecting teams across hundreds of locations, the app has created a more inclusive, efficient and responsive way of working.

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Sharon Ashcroft

HR Director at TrustFord

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TrustFord: Revolutionising employee engagement with Engage

“After nine years with Engage, it remains one of the best decisions we’ve made. It has modernised our communication, strengthened engagement, and ensured every colleague feels informed and connected.”

Challenge

Before implementing Engage, 50% of TrustFord’s employees lacked access to direct digital communication, relying instead on outdated methods such as newsletters pinned on noticeboards.

Solution

Working with Engage, TrustFord introduced a mobile-first platform that instantly connects all 3,000 colleagues across 68 locations. The app replaced outdated noticeboard communications with a single, accessible space where employees can receive updates, view policies, access HR processes and engage directly with leadership.

Everything you need to manage the full employee lifecycle

Onboarding journeys

Deliver tasks, videos, checklists, and introductions that help new colleagues feel informed and part of the team.

Role transitions and development

Support internal moves, promotions, and skill development with targeted learning paths and manager guidance.

Ongoing communication

Keep colleagues aligned with updates, leadership messages, and team content that adapts to lifecycle stages.

Recognition and celebrations

Highlight achievements, values based moments, milestones, and wins that build belonging.

Performance and growth support

Centralise goals, feedback, resources, and relevant learning to help colleagues progress.

Wellbeing and support

Connect colleagues to support channels, HR help, FAQs, and wellbeing content in one simple space.

Exit and alumni paths

Provide a clear, respectful offboarding experience and keep relationships warm with alumni communication.

AI powered lifecycle insight

Appi AI identifies drop offs, sentiment shifts, and early risk signals so HR and managers can take meaningful action.

The platform you need.

The experience they'll love.

You don't need to rip and replace your existing systems. Engage connects to your HR platform, payroll system, and learning tools—so all your people data, documents, and workflows flow into one place your colleagues will actually use.

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One login for everything

Single sign-in unlocks everything—no password resets, no IT tickets

Admin that runs itself

Onboard someone in your HRIS, & they're automatically set up in Engage

Impact you can prove

See exactly what's working with reports you can share with leadership

Content where people are

Policies, payslips, and training materials your teams need are right there in the app

Frequently asked questions

Do we need to use both colleague and customer communities?

No. You can either opt to run colleague and customer communities in one branded app with strict audience controls, or start with one and add the other later.

How does Engage support colleagues throughout their employee lifecycle?

Engage delivers personalised journeys for onboarding, development, career progression, recognition, and offboarding. Automated timelines, structured workflows, and role-based content ensure colleagues see the right information at every stage — helping them feel supported, confident, and connected from day one.

Can Engage integrate with our HR, learning, and internal systems to support the lifecycle?

Absolutely. Engage connects with HRIS, LMS platforms, payroll tools, document systems, and workflow tools via SSO, API, and automated user provisioning. This creates a seamless experience where colleagues can access learning, documents, policies, and tools without switching between multiple systems.

How does Engage help create a consistent colleague experience across all stages of employment?

Engage provides one branded hub for communication, learning, tasks, milestones, and support resources. Shared templates, automated journeys, and mandatory reads ensure every colleague receives the same clear, high-quality experience — whether they’re joining, developing, celebrating a milestone, or preparing for a new role.

Is Engage suitable for companies of our size?

Engage is highly scalable and has four packages to suit organisations of any size, from small businesses to large enterprises. Whether you have a local team or a global workforce, Engage can adapt to your needs and help you achieve your engagement goals.

What security and compliance standards does Engage meet?

Engage is built with enterprise-grade security, including ISO 27001 certification, GDPR compliance, and robust permissioning. Organisations can confidently unify systems and data while maintaining strong governance.