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Win new customers
Bring prospects into your branded app before they buy.
AI Customer Engagement Platform
Bring prospects into your branded app before they buy.
Your AI follows up every enquiry with the right next step.
Drive renewals, repeat business and referrals.
Used by the world's leading companies
TheBusinessDesk.com North West Business of the Year Awards 2026
Shortlisted: Innovation
GP Bullhound Northern Tech Awards 2026
Ranked #49 in the Top 100
TheBusinessDesk.com North West Growth Awards 2027
Shortlisted: Scale-Up of the Year
Platform
Engagement data behind your AI
Connect everyone.
Power relationships.
Driven by AI.
Customers engage in your app.
Every interaction leaves a signal.
Signals become insights.
Insights become revenue impact.
Engage technology
Built on our own AI IP
AI strategy and transformation
Then deliver it with the platform, services and people to make it happen.
Where does your organisation sit today?
Self-optimising
The platform tunes its own client journeys against the outcomes it can measure.
Most organisations start with Engage on the first rungs, often without calling it AI.
AI services by function
Our deployed AI engineers join your teams one function at a time. Pick your role to see what we take on first.
Faster replies, fewer chasers and the right message at the right moment.
I lead
Chief Executive
AI Strategic Consultant
Finance Director
AI Finance Engineer
Operations Director
AI Operations Engineer
Customer Service Director
AI Customer Service Engineer
Sales Director
AI Sales Development and Revenue Operations Engineer
Marketing Director
AI Marketing Engineer
Human Resources Director
AI Colleague Lifecycle Engineer
Internal Communications Director
AI Colleague Communications Engineer
Chief Executive
Leading the whole business? Our AI Strategic Consultant finds the problems, picks your first workflow and builds the plan with your board.
Happens
Trigger
The board asks where AI should start
Notices
Consultant
Consultant finds the problems worth solving
Decides
Your board
Your board picks the first workflow
Acts
Consultant
Consultant builds the plan with your teams
The consultant does the groundwork. Your board makes the call.
Enter your work email below to see the full plan.
Three jobs we take on first
Find the problems
Maps where time, cost and revenue leak across the business.
Pick the first workflow
Chooses the workflow with the clearest return and the lowest risk.
Build the plan
Sets the order, the owners and the measures with your board.
For the chief executive
Start with the right workflow while competitors are still writing the strategy.
70% of the work in AI transformation comes from people and processes. Algorithms account for 10% and the technology backbone 20%.
Source: Boston Consulting Group, Agents accelerate the next wave of AI value creation, December 2025
Enter your work email below to see the full plan.
Finance
An AI engineer who joins your finance team and builds agents on the Engage Platform. A person approves anything that commits the business to a customer.
Happens
Trigger
An invoice or payment lands
Notices
Agent
Agent matches it and checks the account
Decides
Your person
Your finance lead approves the action
Acts
Agent
Agent sends it and updates the ledger
The agent takes the step. A person makes the call.
Enter your work email below to see the finance work.
Three jobs we take on first
Payment chasing
Spots overdue accounts, drafts the reminder and tracks it to paid.
Invoice queries
Answers billing questions from your records, ready to approve.
Renewal pricing
Flags renewals coming due, prepares the price and routes it for sign-off.
For the finance director
Collect what you are owed while competitors are still chasing spreadsheets.
9.2 days for the average accounts payable team to process one invoice, with 41% of leaders reporting approval bottlenecks.
Source: Ardent Partners, accounts payable metrics, September 2024
Enter your work email below to see the finance work.
Operations
An AI engineer who joins your operations team and builds agents on the Engage Platform. A person approves anything that commits the business to a customer.
Happens
Trigger
A job or booking comes in
Notices
Agent
Agent checks capacity and the history
Decides
Your person
Your operations lead approves the plan
Acts
Agent
Agent confirms it and updates every system
The agent takes the step. A person makes the call.
Enter your work email below to see the operations work.
Three jobs we take on first
Bookings and scheduling
Takes each booking, checks capacity and confirms the slot.
Handoffs between teams
Passes work on with the context attached, so nothing waits.
Exceptions and delays
Spots a delay early, drafts the update and tells the customer.
For the operations director
Run tomorrow’s operation while competitors are still fixing today’s.
80% reduction in claim processing and settlement time from Allianz’s own agentic AI on simple claims, with a person on every payout decision.
Source: Allianz, 03 Nov 2025
Enter your work email below to see the operations work.
Customer service
An AI engineer who joins your service team and builds agents on the Engage Platform. A person approves anything that commits the business to a customer.
Happens
Trigger
A customer gets in touch
Notices
Agent
Agent reads it and finds the history
Decides
Your person
Your service lead approves the reply
Acts
Agent
Agent sends it and closes the case
The agent takes the step. A person makes the call.
Enter your work email below to see the service work.
Three jobs we take on first
Triage and routing
Reads each request, tags it and routes it to the right person with the history attached.
Drafted replies
Drafts each answer from your policies and past cases, ready to approve.
Complaints and recovery
Spots complaints early, drafts the recovery offer and tracks it to close.
For the customer service director
Answer today’s customers while competitors work through yesterday’s queue.
80% of common customer service issues will be resolved by agentic AI without human intervention by 2029.
Source: Gartner forecast, 05 Mar 2025
Enter your work email below to see the service work.
Sales
An AI engineer who joins your sales team and builds agents on the Engage Platform. A person approves anything that commits the business to a customer.
Happens
Trigger
A lead or renewal comes due
Notices
Agent
Agent reads the account and the signals
Decides
Your person
Your sales lead approves the offer
Acts
Agent
Agent sends it and books the next step
The agent takes the step. A person makes the call.
Enter your work email below to see the sales work.
Three jobs we take on first
Lead follow-up
Replies to every new lead quickly, with the right next step attached.
Renewals
Spots renewals coming due, drafts the offer and tracks it to signed.
Pipeline hygiene
Keeps every record current, so the forecast reflects what is happening.
For the sales director
Reach every warm lead while competitors are still working the list.
Close to 7 times the chance of qualifying a lead when a firm tries to reach the customer within an hour, against an hour later.
Source: Harvard Business Review, The Short Life of Online Sales Leads, March 2011
Enter your work email below to see the sales work.
Marketing
An AI engineer who joins your marketing team and builds agents on the Engage Platform. A person approves anything that commits the business to a customer.
Happens
Trigger
A customer moment arrives
Notices
Agent
Agent finds who it matters to
Decides
Your person
Your marketing lead approves the message
Acts
Agent
Agent sends it and measures what landed
The agent takes the step. A person makes the call.
Enter your work email below to see the marketing work.
Three jobs we take on first
Moments that matter
Spots renewals, milestones and events, and drafts the right message.
Audience building
Builds each audience from real behaviour, ready to approve.
Content in the feed
Puts the right guide in front of the right customer, then tracks the read.
For the marketing director
Speak to each customer while competitors are still sending to everyone.
71% of consumers expect companies to deliver personalised interactions, and 76% get frustrated when this does not happen.
Source: McKinsey, The value of getting personalization right, or wrong, is multiplying (Next in Personalization 2021), 12 Nov 2021, consumers in the United States
Enter your work email below to see the marketing work.
Human resources
An AI engineer who joins your human resources team and builds agents on the Engage Platform. A person approves anything that commits the business to a colleague.
Happens
Trigger
A colleague joins, moves or asks
Notices
Agent
Agent reads the request and the record
Decides
Your person
Your human resources lead approves the response
Acts
Agent
Agent completes it and closes the request
The agent takes the step. A person makes the call.
Enter your work email below to see the colleague work.
Three jobs we take on first
Onboarding
Guides each new starter through their first weeks, with every task tracked.
Colleague questions
Answers policy questions from your handbook, ready to approve.
Changes and moves
Processes role changes and leavers, with the right people told.
For the human resources director
Look after every colleague while competitors are still answering the same questions.
24,000 hours back in nine months for Workday’s own hiring team, with recruiter capacity up by about 40%.
Source: Workday, via diginomica, 29 Jul 2026
Enter your work email below to see the colleague work.
Internal communications
An AI engineer who joins your internal communications team and builds agents on the Engage Platform. A person approves anything that commits the business to a colleague.
Happens
Trigger
A change needs announcing
Notices
Agent
Agent finds who it affects
Decides
Your person
Your communications lead approves the message
Acts
Agent
Agent sends it and tracks who read it
The agent takes the step. A person makes the call.
Enter your work email below to see the communications work.
Three jobs we take on first
Targeted announcements
Sends each update to the people it affects, in the channel they use.
Read receipts
Shows who has read what, and follows up with those who have not.
Questions back
Answers colleague questions from the source, ready to approve.
For the internal communications director
Reach every colleague while competitors are still waiting on the intranet.
47% of digital workers struggle to find the information or data they need to do their jobs.
Source: Gartner, press release, 10 May 2023
Enter your work email below to see the communications work.
Third-party organisations are cited from their own published material.
Sectors
Automotive
Legal
Insurance
Other sectors
Another sector? Wherever relationships drive revenue, Engage works the same way.
Customers
Webinars and guides
Webinar · 55 min
Guides · 2026
Webinar · 57 min
Colleagues
Colleague engagement runs on the same platform, so the people serving your customers come with you.
