Powering customer and colleague engagement

ESG is the team behind the UK’s leading engagement platform. We help business leaders build connectedness, communication and commitment amongst the two audiences that matter.

Whether it’s reaching out to your customers or bringing together your colleagues you’re investing in the critical relationships and digital efficiencies that drive productivity and performance, service and satisfaction, retention and revenues.

We make it easier to do engagement better.

Why engagement matters

Slick, smart, simple

Say hello to a mobile-first platform that lets you own for the first time both customer and colleague lifecyles, transforming revenues, relationships and your employer brand.

  • a glossy App with all your communication, information and automation essentials behind one front door
  • an intuitive control centre for managing content, features and users in the Hub 
  • hundreds of system integrations made simple through Connect
  • the strategy-shaping analytics and insights of Intelligence

Your success platform

Connect your world

Connect customers and colleagues to everything and everyone they need. Mobilise them by putting all those engagement essentials at their fingertips. Create a universal digital workspace that streamlines, supports and satisfies. Embed the Engage App on every device, at every touchpoint.

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A platform for CXOs

Mobile comms tool for the HRD? Check. Nextgen Intranet for the COO? Check. System enabler for the CIO? Check. Revenue and loyalty builder for the CMO? Money saver and profit generator for the CFO? Innovation and improvement catalyst for the CEO? Check, check, and check.

Delivering for the C suite

Five pillars of engagement

Our five pillars of engagement underpin your journey to engagement success, cutting the challenge down to size and giving you a clear guiding framework for action. Just focus on the pillars and you're 90% of the way there.

Take five: Your engagement essentials

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Engage announces serious injury specialist CFG Law as first legal win
3 April 2020
Following its entry into the legal market earlier this year, Engage Solutions Group (ESG) has now secured its first client win and go-live. 
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App-titude #1
3 April 2020
Always great to get little bits of feedback telling us how we have helped!
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Why you need more than Teams
1 April 2020
Before the Covid-19 crisis turned the world upside down, we were used to getting a degree of pushback from O365 users who had embraced Teams, or from other largely desked-based organisations who had turned to tools like Slack
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You're looking after your work - now what about your people?
26 March 2020
So there's been a mass decamp from offices everywhere and no lack of advice on remote working, and suggestions, guidance and practical help on what to do, how to do it.
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Keeping your people going
25 March 2020
We know that organisations are turning to tools such as Teams and WhatsApp so they can keep work tasks and projects going - but what's going to keep your people going?
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A helping hand
24 March 2020
Like every other director of a UK business, I’m keeping a close watch on the rapidly developing Covid-19 situation and trying to make the right judgments for our staff, clients and suppliers.
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