Engage for
Internal Comms
Reach, align, and inspire every colleague — in one AI-powered app
Richard Hogg,
Group CEO, Ardonagh Group
“Engage gave us a single front door to the business. Whether someone’s in an office, on the road, or in a branch, they feel equally connected — and we can prove it.”
The problem Internal Comms teams face
Internal communication shouldn’t be a guessing game — but it often is. The result: great messages that never get seen, heard, or felt.
Low visibility, high noise
Email & intranets struggle to cut through. Frontline teams are hard to reach; office teams are drowning in updates.
Slow, one-way communication
Feedback loops break down, and messages lose meaning before they land.
Disconnected tools, no proof of impact
Different systems for chat, news, surveys, and analytics make it impossible to measure reach, sentiment, or ROI.
What you can achieve
with Engage
90% Reach
Communications that actually land — across sites, roles, and shifts.
9x Engagement
vs. email
AI targeting and push notifications ensure the right message reaches the right person, every time.
Proof of impact
See exactly who read, reacted, and responded — with analytics you can take to leadership.
Anna-Maria Tsili
Head of HR & Talent at itsu
How Engage Helped itsu Reach Its Deskless Workforce
"The ability to segment communication has been a complete game-changer. Everyone sees information that’s genuinely relevant to them, making updates feel more personalised and far more effective."
Challenge
With only around 110 of its 1,300 employees working at desks, its internal comms team needed a better way to reach everyone else.
Solution
Working with Engage, itsu launched its’us, a mobile-first app designed to reflect itsu’s brand, values and vibrant culture.
Claire Leake
Chief People Officer at National Care Group Limited
National Care Group: Transforming Engagement with Engage
“Engage has transformed how we reach our frontline teams. Being able to communicate in real time has played a huge role in reducing turnover from 41% to under 24%.”
Challenge
NCG faced significant challenges in communication and colleague retention. An annual turnover rate of 31.5% created instability within the workforce, making it difficult to provide consistent, high-quality care.
Solution
Engage brought all communication into one accessible platform, giving colleagues a central place to receive updates, view policies, and share feedback instantly. By connecting teams across hundreds of locations, the app has created a more inclusive, efficient and responsive way of working.
Chris Boyle
Head of AfterAthena and Employment at Napthens
North West based law firm Napthens launches community app with Engage
“Engage strengthens our relationships and positions us as trusted advisers. By keeping clients informed with the latest legal updates and documents, we’ve achieved a retention rate of around 96%.”
Challenge
AfterAthena needed to move beyond traditional, transactional communication. Clients lacked a single place to access documents or updates, and email processes slowed everything down. They wanted a modern way to build a stronger client community and improve access to essential information.
Solution
AfterAthena launched a single platform that brings their client community together. Clients can access documents, updates and guidance in one place, with integrated systems and real-time messaging making communication smoother and more connected.
Reach every audience,
every time
Send updates that people actually see & act on — with targeting by role, site, or language.
Push, chat, and feed posts in one hub
Mandatory reads and acknowledgements
Role and location-based access rules
Prove impact
with data
Know what works, where to improve, and how to demonstrate value.
Real-time analytics on reach and response
Sentiment dashboards and campaign reports
Export insights for exec reports or ESG metrics
Make communication
two-way
Turn top-down broadcasts into meaningful dialogue that builds trust and transparency.
Pulse surveys, polls, and sentiment tracking
Leadership AMAs and video updates
Peer recognition and story sharing
Features built
for Internal Comms
Targeted
Broadcasts
Segment by department, region, or role to send tailored updates.
Push Notifications & Mandatory Reads
Ensure time-sensitive messages land and are acknowledged.
AI Ghostwriting & Best-Time Delivery
Appi AI polishes tone, localises language, and finds the best send window.
Surveys & Sentiment Tracking
Capture employee voice in seconds with instant analytics.
News Feed &
Chat
Mix top-down updates with community-led conversation in one app.
Recognition &
Kudos
Celebrate wins, reinforce values, and build a culture of appreciation.
Events
& Campaigns
Promote launches, initiatives, and leadership updates with RSVP and reminders.
Analytics &
Reporting
Prove impact with data youcan share with HR, IT, andthe C-suite.
Enterprise security you can trust
Built for enterprise. Certified for peace of mind.
ISO 27001 certified
GDPR & CCPA compliant
Data encrypted at rest and in transit
UK/EU data residency options
SSO, SCIM provisioning, audit logs, & role-based access
Frequently asked questions
How does Engage help us reach every colleague with important updates?
Engage delivers targeted push notifications, managed messaging, and personalised content so critical updates reach the right people instantly — including frontline, remote, and hard-to-reach teams. No more relying on email alone or hoping messages are seen.
Can we target communication to different roles, locations, or groups?
Yes. Engage uses Spaces, Personas, and audience controls to segment communication by job role, location, division, or custom groups. This ensures colleagues only receive relevant messages, reducing noise while improving clarity and engagement.
How does Engage help us measure the effectiveness of our internal communications?
Real-time analytics show message reach, read rates, engagement levels, and sentiment. Surveys, polls, and feedback tools provide deeper insight, helping internal comms teams refine their strategy and demonstrate measurable impact to stakeholders.
Is Engage suitable for organisations with dispersed or frontline teams?
Absolutely. Engage is designed for hard-to-reach audiences, with a mobile-first experience that ensures colleagues can access communication, updates, and resources wherever they work — even without regular desktop access.
How does Engage improve consistency and reduce communication overload?
Engage provides a central hub where colleagues receive structured, familiar communication streams. Targeting ensures relevance, while managed messaging prevents duplication and confusion. This strengthens message clarity across the organisation.
What security and compliance standards does Engage meet?
Engage is built with enterprise-grade security, including ISO 27001 certification, GDPR compliance, encrypted data flows, and robust permissioning. Internal communication content and colleague data remain protected at all times.