The Challenge

 As the UK’s largest specialist motor insurance broker,Adrian Flux operates with a workforce of around 1,900 employees spreadacross the country — a mix of office-based and home-based colleagues. This scale and geographic spread created significant communication challenges.

The team needed a way to reach all staff with the right information at the right time. Not every update is relevant to every role, so segmentation was essential. Maintaining the company’s strong culture and ethos across multiple locations was also becoming increasingly difficult. Traditional communication methods simply weren’t keeping up with the needs of a diverse,distributed workforce. 

The Solution

Working with Engage, Adrian Flux implemented a mobile-firstplatform that connects employees wherever they are, while ensuringcommunication remains targeted, timely and aligned with the company’s culture.

Reaching every colleague, everywhere

Engage ensures that both office and home workers receive messages instantly, with the ability to segment communications based on department, job function or location. This solved the long-standing challenge of ensuring information only goes to those who need it — without over whelmingeveryone else. 

Building a stronger culture across locations

Adrian Flux is passionate about its company culture. When everyone was under one roof, nurturing that culture came naturally. But with staff working remotely or in various offices, maintaining connection became harder.

The Engage app now acts as the cultural bridge that keep steams aligned. Leadership can share updates that reinforce the company ethos,while employees can connect with each other in ways previously impossible. 

Celebrating colleagues with recognition tools

The “shout out” feature quickly became a favourite across the business. Staff love celebrating peers and seeing their own contributions recognised. It boosts morale, visibility and connection — especially for those working remotely. 

A single, always-on source of truth

From policies and resources to working hours, holidays andshift information, the platform places everything employees need in one place.Accessible 24/7, it has become the daily go-to hub for staff across thecountry. 

The Impact

A more connected organisation

Regardless of whether they work from home or an office,employees are now better aligned with the business and feel more connected tothe Adrian Flux culture. Communication flows more smoothly in every direction. 

Engagement levels consistently above 95%

 Staff use the platform for everything from checking hours toreading policies, accessing resources and sharing shout outs. Engagement levelsregularly reach the mid-90% range, demonstrating strong adoption anddaily reliance on the app. 

More efficient communication and a better employeeexperience

The app has transformed how employees digest information,making updates easier to access and understand while reducing communicationfriction across the organisation.

Strong support and partnership

Beyond the technology, Adrian Flux highlightsthe quality of Engage’s ongoing support — a partnership that continues toevolve and strengthen.