The Challenge

As one of the world’s leading insurance brokers, The Ardonagh Group was growing rapidly, acquiring businesses across multiple countries while operating under a decentralised model.

This made it difficult to communicate directly with employees worldwide, often relying on legacy systems and internal teams to cascade messages. The lack of a unified communication platform limited engagement and created inefficiencies.

The Solution

Engage provided The Ardonagh Group with a scalable, accessible platform that connects employees globally, regardless of location or device. While individual brands within the group maintain their unique identity, the platform acts as a thread weaving them together through group-wide initiatives like the Spotlight Awards. The platform has also enabled automation, freeing up internal resources to focus on strategic objectives.

The Impact

Engage has transformed how The Ardonagh Group communicates with its workforce. With 90% of employees actively using the platform each month, the company has built a more connected and engaged culture. The ability to scale with the business has been critical, especially as the organisation has more than doubled in size since 2017.

The platform has been so successful that The Ardonagh Group is now expanding its use with a specialised version designed for senior leadership globally.

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