Appi AI: the intelligence behind every colleague experience
Give every colleague communication, support, and next steps that feel timely and personal. Appi AI powers the Engage platform by predicting needs, guiding behaviour, and highlighting patterns that lift engagement and performance across your workforce.
What you can achieve
with Engage
90%
Monthly Engagement
Ardonagh Group sees sustained adoption across 11k staff and 250 sites.
100%
Frontline adoption in 3 weeks
TrustFord moved from one-way broadcasts to an active colleague community.
+21%
Productivity
Customers report results against Gallup benchmarks when engagement improves.
Used by the world's leading companies
The Engage Way: Intelligence That Moves Your Workforce Forward
Colleagues miss updates when timing is poor. Managers waste hours following up on tasks. HR teams struggle to see where engagement is dropping. Appi AI brings intelligence to every moment of the employee journey. It reads behaviour, sentiment, and progress, then triggers communication, guidance, and insight that keep teams aligned and supported.
Understand colleague behaviour in real time
Appi shows who is engaging, slowing down, or missing key actions so managers can intervene early.
Deliver content with perfect timing
Messages, nudges, and updates arrive when colleagues are most likely to respond, not when inboxes are full.
Personalise every interaction
Appi adjusts content and recommendations based on role, location, shift pattern, lifecycle stage, and recent activity.
Support managers with clear insight
Patterns across sentiment, engagement, and task completion help leaders support their teams with confidence.
Anna-Maria Tsili
Head of HR & Talent at itsu
How Engage Helped itsu Reach Its Deskless Workforce
"The ability to segment communication has been a complete game-changer. Everyone sees information that’s genuinely relevant to them, making updates feel more personalised and far more effective."
Challenge
With only around 110 of its 1,300 employees working at desks, its internal comms team needed a better way to reach everyone else.
Solution
Working with Engage, itsu launched its’us, a mobile-first app designed to reflect itsu’s brand, values and vibrant culture.
Claire Leake
Chief People Officer at National Care Group Limited
National Care Group: Transforming Engagement with Engage
“Engage has transformed how we reach our frontline teams. Being able to communicate in real time has played a huge role in reducing turnover from 41% to under 24%.”
Challenge
NCG faced significant challenges in communication and colleague retention. An annual turnover rate of 31.5% created instability within the workforce, making it difficult to provide consistent, high-quality care.
Solution
Engage brought all communication into one accessible platform, giving colleagues a central place to receive updates, view policies, and share feedback instantly. By connecting teams across hundreds of locations, the app has created a more inclusive, efficient and responsive way of working.
Sharon Ashcroft
HR Director at TrustFord
TrustFord: Revolutionising employee engagement with Engage
“After nine years with Engage, it remains one of the best decisions we’ve made. It has modernised our communication, strengthened engagement, and ensured every colleague feels informed and connected.”
Challenge
Before implementing Engage, 50% of TrustFord’s employees lacked access to direct digital communication, relying instead on outdated methods such as newsletters pinned on noticeboards.
Solution
Working with Engage, TrustFord introduced a mobile-first platform that instantly connects all 3,000 colleagues across 68 locations. The app replaced outdated noticeboard communications with a single, accessible space where employees can receive updates, view policies, access HR processes and engage directly with leadership.
Everything Appi AI brings to your employee experience
Behaviour powered insights
See who is engaged, who is at risk, and what patterns shape team performance and culture.
AI guided communication
Let Appi choose the best time, channel, and format for updates across in app messages, push, SMS, and email.
Lifecycle automation
Trigger onboarding steps, development actions, and recognition prompts based on colleague behaviour.
Personalised recommendations
Serve relevant learning, support content, and policy guidance at the moment colleagues need it.
Sentiment awareness
Understand mood trends across teams, departments, and locations to guide wellbeing and communication strategies.
Task and workflow nudges
Remind colleagues about forms, approvals, deadlines, and required steps before bottlenecks appear.
Leadership visibility
Give leaders clear dashboards showing engagement trends, hotspots, and opportunities to improve alignment.
Integration intelligence
Use HRIS, IT, and communication system data to fine tune journeys and reduce manual work across teams.
The platform you need.
The experience they'll love.
You don't need to rip and replace your existing systems. Engage connects to your HR platform, payroll system, and learning tools—so all your people data, documents, and workflows flow into one place your colleagues will actually use.
One login for everything
Single sign-in unlocks everything—no password resets, no IT tickets
Admin that runs itself
Onboard someone in your HRIS, & they're automatically set up in Engage
Impact you can prove
See exactly what's working with reports you can share with leadership
Content where people are
Policies, payslips, and training materials your teams need are right there in the app
Frequently asked questions
Do we need to use both colleague and customer communities?
No. You can either opt to run colleague and customer communities in one branded app with strict audience controls, or start with one and add the other later.
How does Appi AI help colleagues find information more quickly?
Appi AI gives colleagues an instant way to access documents, policies, HR answers, and platform content through natural language chat. Instead of searching menus or asking managers, colleagues can simply type a question and receive accurate information in seconds — reducing frustration and saving time across the organisation.
Can Engage integrate with our existing HR and workplace systems?
Absolutely. Engage acts as a digital front door with single sign-on, automated user provisioning, and deep integrations (HR, payroll, learning, documents and more). This centralises access, streamlines workflows, and improves adoption of all your tools.
What can Appi AI support colleagues with day-to-day?
Appi AI helps colleagues navigate the platform, locate tools, find forms, understand processes, and access relevant content based on their role. Whether they need to check a policy, complete a task, or find the right space or team, Appi provides quick, reliable guidance that improves self-service and reduces support queries.
Is Engage suitable for companies of our size?
Engage is highly scalable and has four packages to suit organisations of any size, from small businesses to large enterprises. Whether you have a local team or a global workforce, Engage can adapt to your needs and help you achieve your engagement goals.
What security and compliance standards does Engage meet?
Engage is built with enterprise-grade security, including ISO 27001 certification, GDPR compliance, and robust permissioning. Organisations can confidently unify systems and data while maintaining strong governance.