Build communities that drive performance and loyalty.
The AI-powered, mobile-first platform that helps businesses build thriving communities across colleagues and customers, driving culture, productivity, and retention.
Colleague
Engagement
Connect your teams through a familiar, social-style app that replaces intranets and emails with one space for updates, recognition, learning, and feedback.
Customer
Engagement
Create a space for your customers where questions get answered faster and loyalty grows naturally. With Appi AI, every message feels personal and timely.
Used by the world's leading companies
What you can achieve with Engage
Tool sprawl
hurts trust
Many disconnected tools drain budgets, breed chaos. Employees get lost, customers get mixed messages, trust disappears fast.
Slow comms kill momentum
When updates crawl through email chains, teams stall, customers switch off. Every delay adds friction, frustration and doubt.
Low visibility
invites risk
When information lives in silos, problems stay hidden, teams lose alignment, and customers quickly lose confidence in what they hear.
Putting engagement at the heart of your business
Engage’s Customer Engagement Platform brings colleagues and customers together through a single, AI-powered experience. From first impression to lifelong advocacy, every stage reinforces the next, turning connection into momentum.
The engine behind
thriving communities
Behind every thriving community are the systems that make connection simple, personal, and secure. Engage combines intelligence, lifecycle design, community, and integration to make engagement finally work the way people do.
Appi AI
Many disconnected tools drain budgets, breed chaos. Employees get lost, customers get mixed messages, trust disappears fast.
360° Audience Lifecycle
Manages the full colleague and customer lifecycle in one platform. From onboarding to advocacy, every experience stays connected and measurable.
Branded Mobile App
A familiar, social-style experience that keeps colleagues and customers close, with instant updates, recognition, and access to tools wherever they are.
Digital Transformation
Simplify complex tech stacks by connecting systems, identity, and data behind a single login, with enterprise security baked in.
Anna-Maria Tsili
Head of HR & Talent at itsu
How Engage Helped itsu Reach Its Deskless Workforce
"The ability to segment communication has been a complete game-changer. Everyone sees information that’s genuinely relevant to them, making updates feel more personalised and far more effective."
Challenge
With only around 110 of its 1,300 employees working at desks, its internal comms team needed a better way to reach everyone else.
Solution
Working with Engage, itsu launched its’us, a mobile-first app designed to reflect itsu’s brand, values and vibrant culture.
Claire Leake
Chief People Officer at National Care Group Limited
National Care Group: Transforming Engagement with Engage
“Engage has transformed how we reach our frontline teams. Being able to communicate in real time has played a huge role in reducing turnover from 41% to under 24%.”
Challenge
NCG faced significant challenges in communication and colleague retention. An annual turnover rate of 31.5% created instability within the workforce, making it difficult to provide consistent, high-quality care.
Solution
Engage brought all communication into one accessible platform, giving colleagues a central place to receive updates, view policies, and share feedback instantly. By connecting teams across hundreds of locations, the app has created a more inclusive, efficient and responsive way of working.
Chris Boyle
Head of AfterAthena and Employment at Napthens
North West based law firm Napthens launches community app with Engage
“Engage strengthens our relationships and positions us as trusted advisers. By keeping clients informed with the latest legal updates and documents, we’ve achieved a retention rate of around 96%.”
Challenge
AfterAthena needed to move beyond traditional, transactional communication. Clients lacked a single place to access documents or updates, and email processes slowed everything down. They wanted a modern way to build a stronger client community and improve access to essential information.
Solution
AfterAthena launched a single platform that brings their client community together. Clients can access documents, updates and guidance in one place, with integrated systems and real-time messaging making communication smoother and more connected.
Built for every team
around your business.
Engage adapts to your role, your goals, and your people, connecting teams through one shared experience.
Comms
Reach every audience, every time. Targeted broadcasts, mandatory reads, multi-language, analytics.
HR / People
Build culture and recognition at scale. Onboard faster, gather feedback, and grow engagement with confidence.
Customer Success
Turn customers into advocates. Share updates, gather feedback, and keep communities loyal.
IT / Digital Transformation
One secure front door to your digital estate. Connect systems, manage governance, and reduce tool sprawl.
Frontline
Everything your teams need, in their pocket such as shifts, comms, training, payslips, and quick links.
Works with the tools
you already use
Engage integrates seamlessly with your existing systems, so you can launch fast and stay connected across your digital ecosystem. From HR to CRM to collaboration, plug into the platforms your people rely on every day, including Microsoft 365, Teams, Workday, Salesforce, Hubspot, and more.
Trusted by leading enterprise with their people, data, and communities.
Engage is ISO 27001 and ISO 9001 certified, combining enterprise-grade security with GDPR compliance and full data encryption. Single sign-on (SSO), SCIM provisioning, and role-based permissions protect every user and workflow, while audit logs and data residency options give IT complete visibility and control.