We’ll build it around you.
Whether you start with one of our plans or something entirely bespoke, we’ll build the approach around your organisation’s needs.
Speak to us
Starter
Kickstarting customer engagement
Increase customer trust and adoption of your app with custom branding options to adjust your app’s images, icons, typography, and colours.
Reach customer faster by sending news with targeted push notifications.
Boost engagement with user-generated content within communities, leaders or with friends, as well as options for liking, commenting and mentioning.
Keep your customers connected with customisable user profiles that contain everything from basic contact information to fun facts.
Content management system for publishing all your content.
Connect customers conveniently and securely through 1-1 or group conversations in a convenient built-in chat tool.
Recognise peers and give them kudos or a shout out privately or publicly.
The cost for 500 users per month equates to £1 per user and decreases per user with 500+
Client Portal
Tailored content delivery
Increase customer trust and adoption of your app with custom branding options to adjust your app’s images, icons, typography, and colours.
Reach customers faster by sending news with targeted push notifications.
Content management system for publishing all your content.
No more one-size-fits-all comms. Target relevant content to specific customer groups to increase readership and engagement.
Increase customers trust and adoption of your platform with custom branding options to adjust your company logo, icons, typography, and colours.
Gather customer input or speed up paper processes by building and publishing forms.
Connect and integrate more of your company’s own applications and services using open APIs.
Easily keep your app in sync with customer changes with the automatic import, export, creation, and deletion of users.
(ie payslips, ID cards, vouchers etc) (Limited)
Community
Empowering customer engagement
Everything in Starter plus...
Get the feedback you need from customers fast with digital quick pulse surveys or long form questionnaires.
No more one-size-fits-all comms. Target relevant content to specific customer groups to increase readership and engagement.
Increase customer trust and adoption of your platform with custom branding options to adjust your company logo, icons, typography, and colours.
As well as 1-1 and group messaging, manage mediated message channels for real time interaction between users with shared interests.
Audit who has read and acknowledged content or documents, and ensure compliance.
Gather customer input or speed up paper processes by building and publishing forms.
Connect and integrate more of your company’s own applications and services using open APIs.
Seemlessly login to other applications and services via SSO.
Easily keep your app in sync with customer changes with the automatic import, export, creation, and deletion of users.
Change who is shown as the post author to boost engagement with content authored on behalf of busy senior leaders.
(ie payslips, ID cards, vouchers etc) (Limited)
Enterprise
Optimising customer journeys
Everything in Community plus...
Configure forms for approval or add multiple steps within forms before completion.
Setup different layouts, designs and components for areas of the platform to enhance the users experience.
Build automated content timelines for customer groups, to surface the right content, to the right customer, at the right time - celebrate birthdays, anniversaries and more.
Support customers from Attraction to Separation with the Engage platform.
Wow users with treasure hunts, talking heads, 3D avatar, moving images and much more. Engaging content to draw eyes into the platform and drive adoption.
Empower local communicators with admin rights over a localised app for their location, department, or subsidiary.
Provide different user experiences and interface depending on the roles or personas of the individual, this is taking targeting to a new level.
Content automatically populated into your CMS from an external source, reduce the burden of content creation.
AI chatbot to respond to chat questions and comments.
Increase customer trust and adoption of your platform with custom branding options to adjust your company logo, icons, typography, and colours.
Engage Services
Added-value services to help you get the most out of your engagement platform.
Engage Assist
Hit the ground running quickly. Lean on our team for day-to-day management of the platform, knowledge sharing and training throughout your organisation, as well as continual optimisation – so you can focus on the important stuff.
Engage Design
Maximise your branding and deliver engaging content. Our engagement specialists, technical and creative teams are on hand to help you deliver the best user experience – from design that drives engagement to integrating the latest technologies.
Engage Enable
Create a seamless digital workplace. Draw on our expertise to create one front door and a single sign on for all your digital systems. Whether it’s key platform integrations or an entirely customised platform, we’ll take your functionality further.
FAQs
We’ve included a few frequently asked questions below.
Yes. Engage Customer can be branded to match your unique look and feel. Our consumer-grade technology is also fully customisable, allowing you to build a platform around your organisation’s unique needs. Take a look at the additional support we provide via our Engage Services.
It typically takes 6 weeks from initiation to launch the platform. This timeframe depends on your unique business requirements, which we will discuss in more detail during a discovery session.
Absolutely. We take data security and privacy very seriously. We understand the sensitive nature of the information shared on our platform, which is why we employ the highest security measures to keep your data safe.
Our platform is fully compliant with ISO27001, the international standard for information security. We also regularly conduct internal and external audits to ensure we remain up-to-date with the latest security standards and practices. So rest assured that your data is in good hands.
Our platform is fully compliant with ISO27001, the international standard for information security. We also regularly conduct internal and external audits to ensure we remain up-to-date with the latest security standards and practices. So rest assured that your data is in good hands.
We support over 40 languages, available on request.
All contracts are annual. They can be set for a fixed number of years (minimum 1 year) and renewed after that period ends, or customers can renew each year.
Yes it is possible depending on you package, please contact us to discuss.
Speak to our team
We’re here to help – and we love a chat.
Our team of engagement specialists will work with you to understand your individual business needs and challenges, and quickly identify how Engage Colleague could help.
