Powering proper customer engagement.
Our mobile-first customer engagement platform is designed to establish deeper, meaningful relationships across the entire customer journey, cultivating a thriving customer community, driving customer satisfaction and advocacy.
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Communication
Communicate quickly and effectively with customers
and prospects
- Reach customers faster
- Interact with customers across every stage of the customer lifecycle
- Connect with customers through one-to-one or group conversations
Self service
Enable self-service document access and in-app transactions
- Store, manage and access key documents with ease
- Speed up paper processes and create efficiencies
- Enable lower customer support costs
Integrations
Easily integrate all the tools your customers rely on, from custom platforms to Salesforce.com
- Enable customers access to existing tools in one place
- Create a frictionless customer experience
- Streamline the customer journey
- Can we get a steer on key tools for customers to reference here?.
Recognition
Reward and incentivise your most loyal customers
- Ensure customers feel valued and appreciated
- Drive proper customer advocacy
- Improve customer retention
Customisation
Bring your brand to life for the audience that matters most
- Customise your app to match your brand identity
- Create unified cross-channel customer experiences
- Provide tailored user experiences
Customer portal
Provide a user-friendly space for client engagement
- Boost customer support efficiency
- Improve customer service and satisfaction
- Drive loyalty and advocacy
Social
Boost engagement across your customer community
- Give customer advocates a voice
- Enable peer-to-peer interaction and create communities with shared interest
- Deepen community engagement with user-generated content
Drive customer digital transformation
Discover what Engage Customer can do for your organisation.
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