Helping your colleagues create thriving customer communities
Targeted content and notifications
Tailor content and experiences to individual customers or client segments based on their behaviours and preferences.Self-service
Empower your customers to complete tasks and make in-app transactions, and provide an easy way to store, manage and access key documents.Referrals
Harness the power of your customers’ networks by enabling and rewarding in-app referralsLifecycle enablement
Facilitate deep, meaningful connections across every stage of the customer lifecycle with customisable user experiences and personalised messaging.Customer rewards
Recognise and reward customer loyalty, strengthen customer relationships and create proper brand advocacy.Customer portal
Elevate your brand’s customer engagement with a customisable, sophisticated, and user-friendly space for client interactions.
Targeted content and notifications
Tailor content and experiences to individual customers or client segments based on their behaviours and preferences.
Self-service
Empower your customers to complete tasks and make in-app transactions, and provide an easy way to store, manage and access key documents.
Referrals
Harness the power of your customers’ networks by enabling and rewarding in-app referrals
Lifecycle enablement
Facilitate deep, meaningful connections across every stage of the customer lifecycle with customisable user experiences and personalised messaging.
Customer rewards
Recognise and reward customer loyalty, strengthen customer relationships and create proper brand advocacy.
Customer portal
Elevate your brand’s customer engagement with a customisable, sophisticated, and user-friendly space for client interactions.Trusted by some of the world’s most recognisable brands
PartsPlus
“” Engage is helping us take communication, support, convenience, and efficiency to a whole new level and letting us give customers the best possible experience – effortless, engaging, responsive and rewarding.
Bravo Networks
“” Our job is to help our broker customers strategically, operationally and commercially to drive their growth. The Engage app is transforming how we do that – it’s fast, frictionless, smart and smooth, giving brokers what they need instantly, 24/7, so they can get back to business.
Napthens
“” We needed digital innovation that took us way beyond the standard ‘client app’ offerings. With Engage, we’ve been able to set a new benchmark for service delivery and customer relationship management, while also creating a thriving HR community.
vocL
“” Engage has given us a platform for today’s and tomorrow’s business leaders – unleashing the full social potential of business through the way we communicate and engage with each other, our customers and communities.
Kingdom Group
“” Working with Engage has let us embrace the best and newest technology. We want our customers to have the optimal experience and to make things easier, faster, smarter, and better when it comes to relationship management and service delivery.Transform customer interactions
Integrate your existing digital tools and systems, streamline, and foster a more consistent customer experience. Our colleague engagement platform also enables you to tailor customer experiences with timely, personalised content and experiences to individual customers or client segments, while empowering customers with self-service, enabling them to complete tasks and make in-app transactions, in their own time.
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Endless customer engagement
Create lasting, positive customer relationships by providing endless ways to engage your customers. Enhanced customer satisfaction and engagement thanks to personalised user experiences tailored to each customer’s unique needs and preferences, social interactions, and customer recognition and rewards for loyalty. Our colleague engagement platform helps you to enhance customer satisfaction and engagement, leading to improved loyalty and advocacy.
Speak to usDeeper relationships across the entire customer journey
Proper customer relationships are about more than conversion. Our colleague engagement platform allows you to deepen your relationship across every stage of the customer lifecycle, creating a thriving colleague community. And remember, ongoing engagement is critical whether you’re talking to customers in the traditional sense, donors, volunteers, prospects, or something entirely different.
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Enrich your customer experiences
Understand your customers better, enrich their experience, and build long-lasting relationships, elevating customer satisfaction levels, nurturing loyalty and boosting revenue. How? By delivering the personalised experiences your customers crave with real-time updates, news, and tailored messages. While ensuring a consistent, unified brand experience.
Speak to usBuilding thriving communities
Our colleague engagement platform provides a sense of belonging that increases customer retention and loyalty through targeted messaging, mandatory content acknowledgment, and customer feedback. It also enables your customers to voice their opinions and discuss their experiences, turning them into influential brand advocates. Create thriving communities of customers with shared interests, and foster connections, knowledge sharing and collaboration.
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Foster advocacy and drive revenue growth
Execute a customer engagement strategy that helps you to understand your customers better, create a customer experience that fosters advocacy and loyalty to drive revenue growth, and makes referrals easy. Helping you to make the most of your customer’s networks. Our colleague engagement platform provides all of that, and more!
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